Privacy Policy

At NextAire, your privacy is a top priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services. By interacting with our website, you agree to the terms outlined below.

Who We Are

NextAire is a Canadian HVAC brand committed to delivering high-quality heating, cooling, and air purification solutions.
Website: https://www.nextaire.com
Location: 290 Pinebush Rd, Cambridge, ON N1T 1Z6
Support Email: info@nextaire.com
Phone: 866-358-2473

For privacy-related inquiries, contact us using the details above.

Information We Collect

Personal Data You Provide

We collect personal information you voluntarily provide, such as:

• Name, email address, and phone number (e.g., via contact forms or comments).
• Billing and shipping information is required if you make a purchase or inquiry.

Automatically Collected Data

We may collect certain information automatically when you interact with our website, including:

• IP address and browser type.
• Pages visited and time spent on the website.
• Device information, including operating system and screen resolution.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These may include:

• Essential Cookies: Necessary for website functionality.
• Performance Cookies: Help us analyze site performance.
• Advertising Cookies: Used to deliver tailored advertisements.

You can manage cookie preferences through your browser settings.

Google Analytics & Advertising

We use Google Analytics to collect anonymized visitor data, including browser type, location, device information, and interaction behavior. We also use:

Google Customer Match

We may share hashed versions of your contact information with Google to:

• Show more relevant ads
• Exclude existing customers from acquisition ads
• Measure ad performance

You can opt out via the Google Analytics Opt-Out Browser Add-On.

How We Use Your Information

We use the information collected to:

• Provide and improve our products and services.
• Respond to inquiries, comments, or support requests.
• Process transactions and deliver purchased products.
• Send promotional materials if consent is provided.
• Conduct website analytics to optimize user experience.

How We Share Your Information

We do not sell your personal information. However, we may share it under these circumstances:

• Service Providers: With trusted third-party vendors to perform services on our behalf (e.g., payment processing, website hosting).
• Legal Obligations: To comply with legal processes or government requests.
• Business Transactions: In case of a merger, acquisition, or sale of assets.

Data Retention

We retain your data only as long as necessary for the purposes outlined or as required by law. Our security measures include:

• Data encryption
• Secure servers and firewalls
• Role-based access and regular audits

While we follow best practices, no method is 100% secure.

Your Privacy Rights

Depending on your location, you may have rights under applicable privacy laws, including:

• Accessing the personal information we hold about you.
• Requesting corrections to inaccurate information.
• Deleting your personal data (subject to legal or operational limitations).
• Opting out of marketing communications.

To exercise these rights, please contact us using the details below.

How We Protect Your Information

We implement industry-standard security measures to protect your data, including:

• Encryption of sensitive information.
• Secure data storage with restricted access.
• Regular security audits and updates.

Despite these efforts, no system is entirely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies.

Children’s Privacy

Our services are not directed toward individuals under the age of 13. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. The updated version will be posted on this page with a revised “Effective Date.”